Frequently Asked Questions - Explained

Q: Will the Door Shox - Magnetic Car Door Guard scratch my Paint ?
A: Magnets never touch the vehicle. For maximum protection the magnetic feet are covered by a soft silicone like material with raised micro ribs (contact material is soft and will not scratch the paint finish *). The raised ribs act like little feet to (a) further minimizes the contact area (b) provide a more cushioned surface and (c) help the product grip the vehicle.
* A properly maintained door guard will not scratch your paint. For best results, regularly clean the door guard surfaces and the car door.

Q: Can I drive with Door Shox - Car Door Protector attached ?
A: The Door Shox product was meant for parking use only. You should never drive with the door guards attached. Always remove before driving.

Q: Will DoorShox car door protector work on vehicles with Aluminum or Fiberglass doors ?
A: No, magnets will not stick to Aluminum, Plastic, or Fiberglass doors.

Q: Can I use the Door Guard in the rain/snow ?
A: Our door guard was designed for outdoor use. Rain will not affect the magnets.

Q: How secure is the security cable and can the suction cup get pulled out ?
A: The security cable is a vinyl coated steel that cannot be cut with conventional scissors, knifes and box cutters. Once attached the suction cup will keep the security wire in place and prevent someone from pulling the wire out. We added a round nub at the end of the wire as added security. Once the door is shut the security wire is locked in the vehicle.

Q: Can the "Valet" car door guard be used on a 4 door vehicle ?
A: The "Valet" car door protector was designed for 2 or 4 door vehicles. The "Valet" car door guard system allows the parking garage attendant to open and close the car door without removing the car door protector.

Q: Can the "Standard" car door guard be used on a 2 door vehicle ?
A: The "Standard" car door guard can be used on a 2 door vehicle. Simply place one door guard on the door and the other on the rear fender.

Q: How do I clean my car door guard ?
A: Simply wipe top and bottom surfaces of the door guard with a damp cloth. Dry with a lint free towel.

Q: I attached the front and rear car door guard ("Standard"kit), but cannot open the front door to insert the suction cup ?
A: When you attach the "Standard" car door guard allow some slack in the connecting cable. The connecting cable can extend from 0 to 8 inches to fit different size vehicles.

Q: Security cable suction cup will not attach to the inside glass ?
A: Make sure the suction cup is clean and make sure the glass is clean.

Q: Can I return the DoorShox - magnetic car door protector if I am not satisfied ? What’s the return procedure ?
A: If you are not completely satisfied with your new car door guard, you may return the product for a refund within 15 days of receipt, minus initial shipping cost. Buyer is responsible for return shipping. To return a product, please visit our contact page to request an RMA# and return instructions. Product must be returned in new / resalable condition. Damaged or dirty products will not be refunded.

General Information : SAFE PARKING TIPS
Car Door Guards and Car Door Protection

Q: What is a car door guard?
A: A car door guard or car door protector is an external device that protects the car door from being struck when parked. There are a wide variety of car door protection products available, ranging from magetic car door protectors to stick on car door guards. A car door protector acts like coat of armor by placing itself between the protected object and the external force. The car door protector absorbs the brunt of the impact, keeping your car door safe. Car door protection products were meant to protect your car door from people who park next to you.

Q: Why do I need car door protection?
A: Without car door protection your car is a sitting duck every time you park. Car door damage can happen anywhere; in the shopping mall, on the street or in a parking garage. A simple device like a car door protector will save your door from unsightly car door dings and car door dents. Why go through the aggravation and expense of having to fix your car door. You need car door protection to protect your vehicles from others. When is the last time you dinged your own car? Most car door dings and dents are mistakes. In some instances car door dings and dents are the work of nasty people who hit your door spitefully and without care.

Q: Who needs car door protection?
A: Anyone who parks their car on the street, in shopping malls and/or in parking garages. You need car door protection if you love your car and want to keep it safe. You need a car door protector if you want a ding free door.

Q: Where do I purchase car door protection?
A: Car door protection may be purchased at your local car dealership, car wash, online retailer or local part store.

Q: Car Door Guards and Car Door Protection Options?
A: Up until the introduction of the Door Shox, there weren't many choices for people. You either made your own home grown car door guard contraption or purchased an off the shelf car door guard. There are three general types of car door guards on the market:

(a) stick-on car door moldings (b) magnetic car door guards and (c) hanging car door protection. Selecting the right car door protection is important and each product category has its pros and cons. Stick on car door protectors are the most popular door protector out there. Car dealerships usually sell an OEM car door protectors at a hefty price. The car door protector is sometimes pre-painted to match the vehicle color or have a matt finish. While these car door guards help protect against minor door impact they are usually mounted to low on the door and do not provide enough car door protection. Magnetic car door protectors are usually bulkier and generally provide greater car door protection. The good thing about magnets is that the product fastens securely to the vehicle door. However, many of these car door protectors have exposed magnets that can easily scratch the car door paint. Some people try vinyl magnets which are gentler, but there is still the risk of scratching when installed on a dirty, critty surface.